While Intercom is generally used for post-sign-ups and for new user onboarding, Storylane is more valuable for pre-sign-up, sales, and marketing. Unlike Intercom, Storylane allows you to embed your demos to help your audience understand your product or walk them through the most important features before making a purchase decision.

Intercom

  • used for post sign up

  • for product onboarding only

Storylane

  • used for pre-sign up´╗┐

  • for sales and marketing´╗┐

  • embed your sales demo

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